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2020 API/AFPM Spring Operating Practices Symposium


When: April 22, 2020 - April 22, 2020

Where: Hyatt Regency New Orleans, New Orleans, Louisiana

Event Update

For the past few weeks, API has been paying close attention to the developing news about the novel coronavirus (COVID-19). After much thoughtful deliberation and evaluation of the evolving situation, we regret to advise that we decided to cancel all of our widely attended meetings and conferences through at least May 1, 2020.

All registered attendees will receive a full refund of their registration fee(s). Sponsors and Exhibitors will also receive a full refund. As you can imagine this entails processing a significant number of transactions so we ask for your patience while we process refunds as quickly as possible.

We apologize for any inconvenience this cancellation may cause to you and your business needs. In making this difficult decision, paramount is the health, safety, and welfare of our attendees. We acknowledge that the increase in company-mandated travel restrictions, as well as growing concerns over exposure have made it impossible to ensure the execution of a successful conference experience this spring.

We appreciate your understanding and look forward to seeing you at a future meeting.


Participation Criteria

Symposium and Roundtable attendees don’t have to be members of API or AFPM. However, the Symposium and Roundtable are open only to representatives of refining and petrochemical operating companies. Symposium participants are those responsible for gathering incident/near miss information and disseminating lessons-learned within their companies. API and AFPM will answer any questions about registrants not meeting the Participation Criteria. In such a case, the person registering will be contacted to confirm that the Participation Criteria are met.

For more information, please contact Andrew Broadbent at broadbenta@api.org


Who Should Attend

Those who benefit most include vice presidents, senior managers, and their representatives from refining/petrochemical companies. Others who will find great value by participating are managers responsible for plant operations and maintenance – as well as "best practice" team leaders and PSM/safety experts.

Hyatt Regency New Orleans
601 Loyola Avenue
New Orleans, LA 70113
504-561-1234

Online Reservations

Room Rate: $239 single or double occupancy.
Mention the Spring Petroleum Measurement Standards Meeting, to receive the API group rate. You may also reference Group Code G-AP20.

Reservations questions? If you need additional assistance, please call 888-421-1442 (central reservations). You may also call the hotel directly at 504-561-1234 and ask for in-house reservations if you have difficulty making online reservations or have specific questions.

Reservations Deadline: March 30, 2020 by 5:00 pm, CT, or until room block is sold out. After this date and time, reservations will be accepted based on space and room type availability and at the hotel's best rate available.

Room Guarantee and Reservation Cancellation: A credit card guarantee is required to confirm and hold each individual’s reservation. Cancellations must be received by the hotel at least twenty-four (24) hours prior to arrival and a cancellation number must be obtained or the card will be charged for the first night’s room rate. Hotel is responsible for informing guests of this requirement. API assumes no responsibility.


Avoid Housing Scams

Note: API has not contracted with any third party for hotel arrangements and will not call or email you directly to make housing arrangements on your behalf.

Should you receive a call or email from a third-party provider, please collect as much information as you can and let us know immediately. “Room Poachers” have been known to act as representatives of API, or authorized providers of API, to offer room discounts or alternative accommodations to our attendees – often to the attendee’s detriment. These companies are not affiliated with API, and reservations made through these companies for our meeting cannot be guaranteed.

How It Works

This deceptive practice (called “room poaching”) is carried out by third‐party companies that act as travel agencies, wholesalers, or even API to solicit registrants for room reservations. The poacher might inform registrants that the hotel room block is “sold out,” and that if you do not book with them immediately, you may not get a room. Room poachers make it more difficult for us to meet our room block commitments, and expose us to penalties and increased room rates for our events. Room poachers often don’t deliver on promises to customers. When customers arrive, reservations are non‐existent or the hotels are not conveniently located. Sometimes the rooms have been cancelled and hefty cancellation fees have been placed on the customer’s credit card.

Don't Be Deceived

If you are contacted by anyone asking if you need a room for the API Conference, please get as much information as you can (their name, company name, phone number, etc.) and pass it along to registrar@api.org. Always make your room reservation directly with the information provided by API or a trusted source.

API will use all legal means possible to prevent these groups from operating.

Please contact registrar@api.org with any questions.